Question 1

What is Castlery’s delivery policy?

Accepted Answer

Castlery delivers modern outdoor furniture to many major US cities. Simply enter your zip code on the product page to check if your location is within our delivery zones. Once you've confirmed delivery availability, shipping is calculated per order, with free shipping on orders over $999 in select cities and on bedding-only orders. For more details, visit our Delivery Page.

Question 2

What is Castlery’s cancellation, refund, and warranty policy?

Accepted Answer

At Castlery, we want you to love your new modern and contemporary outdoor furniture. But if you change your mind, no problem! Modifications and cancellations are free before your order ships. Enjoy a 14-day return window (though a 20% restocking fee applies to processed orders). Most pieces also come with a 1 to 3-year warranty. For all the details, visit our Sales & Refunds page.

Question 3

How to care for teak outdoor furniture?

Accepted Answer

Teak is a common material used for outdoor furniture because of its durability and natural beauty. To clean teak outdoor furniture, it's essentially the same as cleaning your regular outdoor furnishings. However, you do want to pay special attention to oiling your teak outdoor furniture. Over time, teak wood can lose its natural oils and turn gray if left untreated.

Question 4

How do I arrange my outdoor furniture?

Accepted Answer

When arranging outdoor furniture, consider the function of the space and the flow of foot traffic. Group furniture together to create conversation areas and leave enough space between pieces to allow for easy movement. Consider the placement of lighting and other outdoor accessories to create a cohesive look.

Question 5

How to clean outdoor furniture?

Accepted Answer

To clean and maintain your outdoor furniture, clean it regularly with a mild detergent and water. Protect it from the elements by using furniture covers or storing it indoors during rough weather. Avoid using pressure washers on your outdoor furniture to prevent damage, especially for wooden outdoor furniture.

Question 6

Can outdoor furniture be used indoors?

Accepted Answer

While outdoor furniture is designed specifically for outdoor use, many pieces can also be used indoors. However, it's important to consider the style and design of the piece, as well as the materials used, to ensure it complements your indoor living space. Nevertheless, it's not recommended to use indoor furniture outdoors as most of the pieces are not designed to withstand the elements.

Question 7

What types of outdoor spaces are Castlery’s outdoor furniture suitable for?

Accepted Answer

Castlery's modern outdoor furniture is perfect for a variety of spaces, from spacious patios and cozy balconies to sprawling decks and charming backyards. Create an outdoor sanctuary you'll love, no matter the size or style of your space.

Question 8

Are all your outdoor furniture waterproof?

Accepted Answer

While designed to be weather-resistant, not all our modern outdoor furniture is completely waterproof. Our pieces are crafted from durable materials like teak, acacia, metal, and rattan, each with varying degrees of water resistance. For specifications, check the product details or contact us.

Outdoor Furniture